Compliance isn't an add-on: it's built into KORAX's architectural DNA.
EU Reg. 2016/679
Privacy by design, HKDF encryption per organization, configurable data residency, data subject rights.
EU Dir. 2022/2555
Complete audit trail, integrated incident response, verifiable supply chain security.
EU Reg. 2024/1689
AI output labeling, guaranteed human oversight, complete interaction logging.
Architecture
Cryptographically isolated data per organization. Zero cross-tenant contamination.
Enterprise
Bidirectional with ServiceNow, EasyVista, Jira Service Mgmt, Zendesk, and Freshdesk.
Infrastructure
Portable architecture: Railway, AWS, Azure, on-premise. Zero vendor lock-in.
Traditional Knowledge Bases have less than 5% real usage. The problem isn't technical — it's cognitive. KORAX addresses how the human brain learns and applies operational procedures, combining first-person video, scientific gamification, and algorithmic governance.
KORAX is not a chatbot with a knowledge base. It's an integrated ecosystem that tackles two problems no chatbot solves: why technicians don't use KBs (adoption) and why KBs become obsolete (governance). The chatbot is a component, not the product.
Every response has a visible Confidence Score with color coding. When it can't find documentation, it explicitly declares it. The system doesn't fabricate — it flags the gap and turns it into an improvement opportunity.
Yes, but for different reasons. Seniors are motivated by recognition as experts and field-validated skill badges shareable on LinkedIn. The system transforms their tacit knowledge into permanent documented assets and rewards them for it.
KORAX is designed with built-in GDPR, NIS2, and AI Act compliance. Complete audit trail, cryptographic isolation between organizations, traceability of every AI interaction.
Yes — our AI Expert is available to answer any question about the platform. Try KORAX Expert →