Privacy Notice
Pursuant to Art. 13 of Regulation (EU) 2016/679 (GDPR)
1. Data Controller
The Data Controller is MTS&CARE SRL, AI & Digital Innovation Division, ISD Italy, SeSa Group.
Contact email: info@koraxplatform.ai
2. Data Collected
We collect the following categories of personal data:
- Browsing data: information automatically collected by servers (anonymized IP address, browser type, operating system, pages visited, date and time of access). This data is processed in aggregate and anonymized form.
- Analytical cookies (only with prior consent): through Google Analytics 4 (GA4), we collect aggregate statistical data on site usage. Analytical cookies are activated only after the user's explicit consent via the cookie banner.
- Voluntarily provided data: through the contact form, the user may voluntarily provide the following data: company name, email address, phone number, text message. This data is collected exclusively to respond to the user's request.
3. Purposes of Processing
Personal data is processed for the following purposes:
- Improvement of the service and browsing experience
- Aggregate statistical analysis of site usage (only with consent)
- Responding to contact requests and demo requests
- Compliance with legal obligations
4. Legal Basis for Processing
- Consent (Art. 6(1)(a) GDPR): for the activation of analytical cookies (Google Analytics)
- Legitimate interest (Art. 6(1)(f) GDPR): for technical browsing data necessary for the operation of the site
- Consent (Art. 6(1)(a) GDPR): for the processing of data provided through the contact form
- Legal obligation (Art. 6(1)(c) GDPR): for any regulatory compliance requirements
5. Data Retention Period
- Data provided through the contact form: 24 months from collection
- Analytical cookies: according to Google Analytics policies (see our Cookie Policy)
- Technical server logs: 12 months
6. Data Subject Rights
Pursuant to Articles 15-22 of the GDPR, the user has the right to:
- Access: obtain confirmation of the existence of their data and receive a copy
- Rectification: correct inaccurate or incomplete data
- Erasure ("right to be forgotten"): request the deletion of their data
- Restriction: restrict processing in certain cases
- Portability: receive their data in a structured, machine-readable format
- Objection: object to processing based on legitimate interest
- Withdrawal of consent: withdraw consent at any time without affecting the lawfulness of processing based on consent given prior to withdrawal
To exercise your rights, contact: info@koraxplatform.ai
The user also has the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
7. Extra-EU Data Transfer
Google Analytics, with the user's consent, may transfer data to Google LLC (United States). This transfer is governed by the EU-US Data Privacy Framework, which ensures an adequate level of protection pursuant to the European Commission's adequacy decision.
8. Data Security
We adopt appropriate technical and organizational measures to protect personal data against unauthorized processing, accidental loss, destruction, or damage.
9. Changes to This Notice
We reserve the right to update this privacy notice. Changes will be published on this page with the date of the last update.
10. Contact
For any questions regarding the processing of personal data:
MTS&CARE SRL — AI & Digital Innovation Division — ISD Italy — SeSa Group
Email: info@koraxplatform.ai
Last updated: April 2026. This document is an operational draft and will be subject to legal review.